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Customer Satisfaction Management
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Life Science Quality Management
SK Chemicals Cheongju Plant (S HOUSE) has been operating in accordance with Good Manufacturing Practice (GMP) since 2015.
Quality Management
Since joining the Pharmaceutical Inspection Convention and Pharmaceutical Inspection Co-operation Scheme (PIC/S) in July 2014, we have been complying with Good Manufacturing Practice (GMP) for pharmaceutical manufacturing and quality management since 2015.
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Establishment of a quality management system considering the product life cycle through risk analysis
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Management of the entire product manufacturing process
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Information disclosure through the Safety Information Reporting System (SIRS) for stability information reporting
Customer Satisfaction
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Operation of the 'Customer's Voice' resolution process centered on the customer consultation center
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Monthly reporting of customer complaint statistics to reflect in quality improvement